As many of you have experienced firsthand, our healthcare system is becoming increasingly complex and impersonal. From our perspective as your care team, the ongoing changes in medicine continue to affect how we’re able to serve you—not just clinically, but relationally.

After much reflection and soul-searching, we’ve come to a decision that we believe will allow us to preserve the kind of care you’ve come to expect from us. To continue offering the time, attention, and depth of care that you deserve—especially in today’s challenging medical
landscape—we will be transitioning to a membership-based model.

This change will allow us to care for a smaller group of patients and offer a more personalized, integrative approach. We’ll be able to fully incorporate functional and root-cause medicine—approaches often not covered by insurance—while still providing the same acute and conventional care we always have. And yes, we will continue to bill your insurance for medical services as appropriate.

As part of this new chapter, we’ll work together to create a personalized wellness plan tailored to your specific needs and goals. We’ll sit down, review your health history and test results, and partner together to map a plan for your long-term well-being. Our aim is not just to treat illness, but to help you thrive.

If Arrow has been a place of refuge for you—where you’ve felt seen, heard, and cared for beyond the exam room—we want to continue that journey. Not out of obligation, but out of the same love and purpose that led us to open our doors 13 years ago.

Membership will be limited due to the nature of this model, and enrollment will be offered on a first-come, first-served basis.

We’re deeply grateful to have walked with you this far, and it would be our honor to continue that walk into this next chapter.

Warmly,
The Arrow Family Medicine Team
Dr. Robin Hurst & Beth LoPresti NP