Converting To Concierge Medicine: A Patient’s Point Of View

As a physician considering a concierge medicine conversion, it is likely you are not only wondering how this process will affect you, but also what the experience will be like for your patients. In many cases, this will be a new concept to them, so it is important to communicate clearly to ensure the smoothest transition as you explain concierge medicine to patients.

We spoke to SignatureMD affiliated physician Dr. Joel Meshulam about what the conversion process entailed for his patients:

You might also be interested in: How Long Does It Take to Convert to a Concierge Medicine Practice?

As Joel explained, communication is key:

In terms of what my patients were going through in this process and what it entailed, I can sort of answer that question. I think I know the answer, but I wasn’t a patient. I may be a little off on this, but for my patients, I think they had the information given to them, they reach out to my staff, to me, and to Maureen, who was our liaison with Signature MD, to have their questions answered.

They were able to come to an event that I hosted where I gave a talk about the care of patients in a concierge setting, and they were able to either opt in or opt out.

They had a variety of plans that they could follow to pay for their concierge fees: annual, semi-annual, quarterly. For some of my patients who are a little bit less well-to-do, it provided them an entry point to be able to transition and matriculate into the concierge practice.

If I had to go back and do something differently, it would be how I communicated with my patients.

I think the message that I was giving my patients was potentially confusing. At no point did I say to a patient, you have to join or you have to leave. I was trying to make it clear that if they didn’t want to join that they didn’t have to, and that I was going to staff my practice with a nurse practitioner or a physician’s assistant, that I would be very much still connected with their care, but they would be also seeing this extender. I think some of them just didn’t get the message correctly or felt like I was not offering them an option. Some of them did not want to see a nurse practitioner. That’s the way it goes. I think for the most part they understood and didn’t find it to be a difficult process to either opt in or choose not to opt in.

If you would like to know more about our conversion process, contact us. You may also be interested in learning how long the conversion will take.

Contact Us To Learn More

How Long Does It Take to Convert to a Concierge Medicine PracticeHow Long Does It Take to Convert to a Concierge Medicine Practice?

Find Out More

  • My patients say, “If I had known it would be this good, I would have helped you set up this practice years ago!”
    Read More

    SignatureMD Physician | Dr. Jim Williams, MD
  • I’m finishing my fourth year with SignatureMD. Everybody’s happy. My staff is happy. All of my patients are happy. I’m happy.
    Read More

    SignatureMD Physician | Dr. Cathy Grellet, MD
  • With concierge medicine, you get to practice medicine the way it was meant to be practiced.
    Read More

    SignatureMD Physician | Dr. Bob Saltman, MD
  • Everything that’s frustrating about traditonal medicine ceases to exist.
    Read More

    SignatureMD Physician | Dr. Christina Skale, MD
  • This is the way medicine should be practiced. It’s a better lifestyle day-to-day.
    Read More

    SignatureMD Physician | Dr. Bill Benedict, MD
  • I did not enter concierge medicine for the money. I did it to save my soul as a physician. I wanted to bring back some joy in my practice. That is exactly what SignatureMD has given me.
    Read More

    SignatureMD Physician | Dr. John Verheul, MD

Learn Why Our Doctors Love Us

Schedule a FREE Webinar to see how concierge medicine can grow your practice.

Questions? Call Us

We’re here to help. Talk to a SignatureMD team member at (866)883-8859.

Schedule a Webinar

Give us just 20 minutes to reveal how your practice can thrive. We value your time and will provide a $100 gift card in exchange.

E-mail Us

We welcome your questions at We’ll respond in a timely way.